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[业内新闻] Intertek美国输官司须赔偿6百万美元

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发表于 2014-6-7 20:45 | 只看该作者 回帖奖励 |正序浏览 |阅读模式
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O'Hara firm wins $6 million verdict over testing of space heaters
: S% p- a& {* |" ?# w) J! |1 WRead more: http://www.post-gazette.com/local/north/2014/03/07/O-Hara-firm-wins-6-million-verdict-over-testing-of-space-heaters/stories/201403070171#ixzz33xPPX3vi

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A jury Friday awarded a $6 million verdict to an O'Hara company that accused an international product-testing firm of botching space heater safety certifications by assigning them to Chinese engineers with limited grasp of English.
The eight jury members socked Intertek Testing Services NA with $1,045,000 in past and future damages plus $5 million in punitive damages, vindicating Brand Marketing Group's claim that poor testing practices thwarted the rollout of the Thermablaster heater.
Intertek tests "every other important product in our households," said attorney Brendan Lupetin of Downtown-based Meyers, Evans & Associates, who represented Brand. "They basically farm their work out overseas, and these people can't even read the [U.S.] regulations."
Attorney Stephen M. Houghton of Dickie, McCamey & Chilcote, representing Intertek, said that while the firm "respects the judicial process, Intertek is disappointed in [Friday's] outcome, and is exploring its options regarding the result of the case." He declined further comment.
Brand made a deal to provide Thermablaster vent-free gas room heaters to Ace Hardware, according to documents filed in the case.
Brand hired a Chinese firm to manufacture the heaters, and that company farmed the inspection and safety certification to an Intertek-controlled lab in Guongzhou, China, according to the filings.
After thousands of the heaters were delivered to Ace Hardware, a competitor reported that they weren't properly manufactured, according to Mr. Lupetin.
Brand redesigned the heaters and got another firm to test them. But in the meantime, Ace sued Brand and won a $611,000 judgment.
Brand's investigation revealed that the lab used by Intertek had never before tested a heater under the required standards and instead applied safety rules associated with outdoor grills, according to filings and Mr. Lupetin.
Intertek Chief Engineer Frederick Curkeet testified that the Chinese testing engineers "didn't quite understand the English correctly," and that the firm does not translate U.S. standards into the languages of its overseas testers. Among other things, the testers thought that the unit included a gas pressure regulator, which it didn't, Mr. Curkeet said, according to a transcript.
The trial lasted two and a half days and the jury deliberated for roughly that long.
Mr. Lupetin said the problem was caught before any person or home was damaged. The Thermablasters on sale now require professional installation and use of a regulator, he said.
Intertek had countered that Brand misused its certification mark, thus infringing on its intellectual property. The jury found that the infringement was not willful, and awarded no damages against Brand.

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Rich Lord: rlord@post-gazette.com or 412-263-1542. Twitter: @richelord. First Published March 7, 2014 2:34 PM
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7 ?6 V- X2 L7 XRead more: http://www.post-gazette.com/local/north/2014/03/07/O-Hara-firm-wins-6-million-verdict-over-testing-of-space-heaters/stories/201403070171#ixzz33xPdxxS5
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20#
发表于 2014-9-12 09:29 | 只看该作者
ITS部分工程师的水准确实令人汗颜,亲身领教过……还交了不应该交的学费
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19#
发表于 2014-8-27 14:56 | 只看该作者
Brand's investigation revealed that "the lab used by Intertek had never before tested a heater under the required standards and instead applied safety rules associated with outdoor grills."--ITS没有按规定的产品标准来测试,且没之前测试过类似的加热产品而是用另外的outdoor grills产品标准来代替---如果是这样的话,有点玄.
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18#
发表于 2014-8-27 13:54 | 只看该作者
提示: 作者被禁止或删除 内容自动屏蔽
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17#
发表于 2014-7-18 13:16 | 只看该作者
读懂很容易,但理解就看个人的了 ;不是都说 理解万岁嘛
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16#
发表于 2014-7-17 17:42 | 只看该作者
安规菜鸟 发表于 2014-7-17 17:29
* B1 z; o" O$ [$ C% h, u这个还不是普通的电热取暖器呀,是Thermablaster vent-free gas room heaters,这种项目要小心再小心呢。

; s/ R) D+ E% r; h1 y4 U没有听说过这个东西呢,是做什么用的,有什么特点?
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15#
发表于 2014-7-17 17:29 | 只看该作者
这个还不是普通的电热取暖器呀,是Thermablaster vent-free gas room heaters,这种项目要小心再小心呢。

点评

没有听说过这个东西呢,是做什么用的,有什么特点?  详情 回复 发表于 2014-7-17 17:42
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14#
发表于 2014-7-16 13:25 | 只看该作者
还是要多看英文标准
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13#
发表于 2014-7-16 13:10 | 只看该作者
某公司“X”从Ace Hardware拿到一个加热器(或取暖器)订单,然后外包给中国一家公司生产,然后中国的公司把检查认证的工作交给广州Intertek,结果Internek的工程师英语不好,没有读懂产品的说明,并按照错误的标准进行了判定,等成千上万的产品出货到Ace Hardware到时候竞争对手指出该产品设计或制造有缺陷,X重新设计了取暖器交给另外一家公司生产,但是Ace Hardware起诉X赢了60W美刀的赔偿,X调查之后发现intertek没有按照要求的标准进行测试因此起诉Intertek,最后陪审团判定Intertek败诉,赔偿600W美刀..Intertek的总工解释或他们家的小弟英语不大好..没有理解产品特性..后来还想反咬一口,说人家没有正确使用安规Mark侵权,结果陪审团说人家不是故意的,因此不鸟你...
$ z: R1 I: S# v7 k+ l6 V9 o; U总结:Intertek是赔了夫人又折兵,颜面扫地,另外英语真的很重要哇!!!

点评

这跟英语没多大关系 还是没有沟通好。  发表于 2014-7-16 19:32
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12#
发表于 2014-7-16 12:08 | 只看该作者
...provide Thermablaster vent-free gas room heaters to ...applied safety rules associated with outdoor grills...the testers thought that the unit included a gas pressure regulator, which it didn't...now require professional installation and use of a regulator...7 D9 D& l: a9 m( m0 ?( i. _& p

! e" A. U, D7 {. w6 F! ]是产品说明没做好么?应该是工程师对产品不熟悉吖...
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